Our Philosophy

The ‘Tanoa’ bowl is a symbol of welcome and hospitality. For many years The Tanoa Hotel Group have used the tanoa as a symbol of our commitment to providing genuine warmth and hospitality.

Our brand is synonymous with the desire to offer exceptional customer service, and exceed guest expectations with our superb Queenstown hotel accommodation and modern guest services and facilities.


Our Values
As individual as you
Location, style and setting... this is what makes our hotels both individual and unique.

We’d like to get to know you
It’s the little things that make the difference.

We will make a difference
Your comfort and enjoyment is our priority. We will listen to what you like and don’t like in an effort to ensure that your stay is totally rewarding.


Our History
Tanoa Hotel Group is a family owned business established over 45 years ago. The business boasts three generations of owners and directors and employs over 500 personnel.

Astute and careful expansion of the Tanoa Hotels Group has resulted in the ownership and operation of major hotels within the South Pacific.

Today, the Tanoa Group not only has this Queenstown hotel, but also we also have accommodation properties in the Bay of Islands, Fiji, and Samoa.

For Tanoa Hotels accommodation in the Bay of Islands, Samoa and Fiji, click here.
Lake View Apartment Balcony
Queenstown Lakes
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